Website Tech Support

FAQs on how to use the duragrit.com website

Having trouble with checkout / payment on the website?

Are you having trouble with the checkout / payment process on the website? Please note that our Credit Card processor only accepts Visa and MasterCard.   If you would like to pay with another type of credit card, such as AMEX or Discover, or with...

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By DuraGRIT Support

updated 6 days ago

How to Pay using AMEX / Discover Credit Cards, or Visa Debit?

Please note that the "Creidt Card" payment method on our website only accepts Visa or MasterCard Credit Cards.   If you would like to pay with any other credit card, such as AMEX or Discover, or with a Visa Debit card:   1. Please select the “...

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By DuraGRIT Support

updated 6 days ago

How to close the Chat window?

How to close the chat window on the duragrit.com website? If you’re on a desktop computer, click the blue button with the down arrow at the bottom right of the window: If you’re on a mobile device, click the X in the top right corner of the chat...

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By DuraGRIT Support

updated 7 months ago

How to Order on the website?

Thank you for your interest in DuraGRIT tools! Here are instructions on how to place an order on the DuraGRIT website. 1. Please visit the main DuraGRIT e-commerce website (open in a new browser window, so that you can still follow these...

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By DuraGRIT Support

updated 6 days ago

Does DuraGRIT ship to my country?

DuraGRIT is happy to offer worldwide shipping using USPS!  Shipping within the USA is free!  If you are outside of the USA, we offer worldwide shipping quotes using USPS’ shipping calculator.  You will receive a quote for worldwide shipping before...

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By DuraGRIT Support

updated 7 months ago